Shipping & Fit Guarantee
CBC 100% Fit Guarantee
If you aren’t 100% satisfied with your apparel order, return it for free.
How it works
- Order your desired apparel items from Carytown Bicycle Company.
- Try on your items at home.
- Keep the items if you're happy.
- If you are unsure about the fit or quality of your order, simply return the items for an exchange or full refund.
- Submit return inquiries via email to firstname.lastname@example.org and a pre-paid label and return packaging will be sent to you at no additional cost.
- Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.
- Refunds and exchanges are processed within 3 business days of receipt.
We want you to be satisfied with the fit of your apparel and accessories. The CBC 100% Fit Guarantee does not apply to orders shipped outside of the continental US. If you have questions about sizing, take a look at our Size Charts.
Standard orders are shipped 3-7 business days once an order is processed.
Standard Orders - Standard orders with free shipping are shipped via USPS First Class Mail.
Additional Priority 3 Day delivery and Express Overnight delivery are available for an additional charge.
If you would like to know an estimated ship date for a back-ordered item, please email email@example.com.
$19 Flat Rate
Some international shipments may be held and returned to Carytown Bicycle Company by international customs. In the event of a customs return you may contact firstname.lastname@example.org for an alternative shipping provider.