CBC 100% Fit Guarantee

If you aren’t 100% satisfied with your apparel order, return it for free.

How it works

  • Order your desired apparel items from Carytown Bicycle Company.
  • Try on your items at home.
  • Keep the items if you're happy.
  • If you are unsure about the fit or quality of your order, simply return the items for an exchange or full refund.
  • Submit return inquiries via email to andy@carytownbikes.com and a pre-paid label and return packaging will be sent to you at no additional cost.
  • Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached.
  • Refunds and exchanges are processed within 3 business days of receipt.

We want you to be satisfied with the fit of your apparel and accessories. The CBC 100% Fit Guarantee does not apply to orders shipped outside of the continental US. If you have questions about sizing, take a look at our Size Charts.

US Shipping

Standard orders are shipped 3-7 business days once an order is processed.

Standard Orders - Standard orders with free shipping are shipped via USPS First Class Mail.

Additional Priority 3 Day delivery and Express Overnight delivery are available for an additional charge.

If you would like to know an estimated ship date for a back-ordered item, please email andy@carytownbikes.com.

International Shipping

$19 Flat Rate

Some international shipments may be held and returned to Carytown Bicycle Company by international customs. In the event of a customs return you may contact bikes@carytownbikes.com for an alternative shipping provider.